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your next step.
Ask about bot subscriptions, account plans, managed trading, platform access or general support. We'll make the next step clearer before you commit.
Choose the right
conversation.
Choose the service area most relevant to your enquiry. For time-sensitive account or security matters, use the verified contact route in your client documentation.
01Use the documented Complaints Procedure so the concern is recorded through the appropriate route.
Contact AureonMarkets.
For account assistance, service enquiries and general support, use the official contact channels below. For a formal complaint, follow the published Complaints Procedure.
Please use the verified contact details provided in your client documentation. Contact channels should always be checked against official AureonMarkets communications before sharing account or personal information.
Never send passwords, one-time authentication codes, wallet recovery phrases or private API credentials by email or through an enquiry channel.
Start with the Help Centre.
Browse common questions or use the official contact channels for further assistance.