Welcome to AureonMarkets
Find guidance on subscriptions, account plans, the signal workflow, downloads and trading risk. If your question needs personal assistance, contact the team directly.
Search the guidance below or filter by topic. These answers explain the published services, account arrangements and general trading considerations. Your client agreement and account-specific disclosures govern the service provided to you.
The published minimum funding levels are Neon USD 5,000, Silver USD 25,000, Gold USD 50,000 and Platinum USD 100,000. The applicable agreement identifies account arrangements, custody, fees, withdrawal terms and eligibility. Do not transfer funds until you have verified the official receiving details.
The published subscription options are USD 2,500 monthly, USD 12,000 for six months and USD 25,000 annually. The order documents set out the subscription term, supported platform, access scope, renewal arrangements and any additional services or charges.
No. Subscription fees pay for the subscription service as described in the agreed terms. Trading capital, account-plan minimums and any managed-trading fees are separate. Do not treat a subscription payment as a deposit into a trading account.
The signal workflow visualisation explains the stages of an automated trading workflow. Live orders, balances and execution records are available through the relevant authenticated account and venue records.
No. The video presents an illustrative trading scenario, not a forecast or a record of actual account performance. Actual outcomes may differ because of slippage, fees, rejected orders, liquidity and changing market conditions.
Payment instructions and the applicable billing process are provided through approved client channels. Before paying, review the currency, total charge, billing period, renewal arrangements, cancellation terms and refund conditions in the order documents.
No. Trading involves risk, and leverage can magnify both gains and losses. Strategies may fail, market conditions can change, and stop orders may not execute at the expected price. Never trade money you cannot afford to lose.
The published service description states a 10% fee on successful trades, except liquidations. The applicable calculation, definitions, settlement, exceptions and full legal terms must be confirmed in the managed-trading agreement before engaging the service.
No. The public market display shows reference prices from an external exchange data source. It does not show client balances, personal positions or order execution. Use your authenticated account and official venue records to verify trading activity.
Use only desktop or mobile software distributed or expressly approved by AureonMarkets. Verify the release source, publisher, version and supported operating system before installation.
You can register and sign in using the website account pages. Access to individual products and regulated services is subject to identity checks, eligibility requirements and acceptance of the relevant client agreement.
Use the official contact details published by AureonMarkets or provided in your client documentation. Include relevant dates and reference numbers. Do not send passwords, private keys, wallet recovery phrases or full payment-card details. For a formal complaint, follow the Complaints Procedure.
View complaints procedure →Try a shorter search or choose another category.
For service availability, account eligibility, payment instructions or a technical issue, contact the team before taking action.